At Ulani Shade, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

• Personal Information: Name, phone number, email address, and shipping address.

• Order Information: Details related to your purchases, delivery preferences, and communication history.

• Device & Usage Information: Browser type, device model, IP address, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you regarding your purchases

• Provide customer service and support

• Improve our website, services, and product offerings

• Send promotional updates  

3. Information Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights & Opt-Out Instructions

You have the right to:

• Access or update your personal information

• Request the deletion of your data from our records

• Opt out of promotional messages at any time

To opt out of marketing communications, simply:

• Click the unsubscribe link in any promotional message, or

• Contact us directly at [email protected] with Unsubscribe in the subject line

Please note: Transactional messages cannot be opted out of, as they are essential to completing your order.

6. Contact Us

For questions about this privacy policy or to request changes to your personal data, please reach out to [email protected].